About Agricultural Research Council (ARC)

The Agricultural Research Council (ARC) is South Africa’s premier science institution dedicated to agricultural research, technology development, and transfer. Operating across 11 campuses nationwide, the ARC’s mission is to foster innovation and develop human capital to support and grow the agricultural sector.

Duties and Responsibilities

• To develop, administer, implement, maintain, optimise, and support all new and existing ICT systems and infrastructure.
• Ensure develop, implement, and maintain security policies, standards, and procedures.
• Identify potential threats, vulnerabilities, and risks, and provide mitigation and resolution.
• Configure, support, and maintain s all internal and external security issues for all systems.
• Monitoring of the IT environment via Microsoft System Centre Operations Manager SCOM
• Ensure installation, configuration, and monitoring of endpoint security i.e. antivirus, patches security updates etc.
• Ensure backups are executed as per the backup procedure and schedule.
• Ensure disaster recovery is implemented and tested in line with business continuity plans.
• Ensure effective access control, assessments, and audits resolution.
• Ensure compliance to backup and patch management policy and procedures.
• Provide 2nd line system technical support to all Institutes.
• Lead the response to security incidents, including identification, containment, eradication, and recovery.
• Ensure all changes related to system environment are conducted in line with change control

Requirements

• Degree or National Diploma Information Technology or related.
• 5 years’ experience in system management in a Microsoft environment.
• Backup software and Microsoft Server i.e. SCCM/ SCOM/Security/MCSE certifications ITIL will be an added advantage.
• Advanced server operating system experience (Windows and Linux) TCP/IP protocol tools and utilities.
• The ability to work under pressure and independently, communicate technical information to non-technical. personnel, install, configure, and maintain servers, networks, and related hardware and software.
• Knowledge of ICT security systems, applications, procedures, and techniques.
• Knowledge of Microsoft 365 Backups software, SCCM, SCOM and Patch management.
• The ability to identify and resolve ICT system. Malfunctions and operational problems and provide technical. training to end users.