Job Purpose

• To reduce fraud losses through early detection, focusing on internal fraud by developing, maintaining, and improving fraud alerts using data from various bank data warehouses and the Enterprise Logging Platform (Elastic Stack). The role requires independent problem-solving, technical proficiency, and effective engagement with stakeholders to identify and act on fraud risks.

Job Responsibilities

• Develop, spec, and implement new fraud alerts, especially targeting internal fraud (staff-related) using data from data warehouses and the Enterprise Logging Platform (Elastic Stack).
• Maintain and enhance existing fraud alerts to ensure ongoing relevance and effectiveness.
• Gather requirements for new alerts by engaging with forensic investigators and other business areas to understand new fraud methods and identify opportunities for detection.
• Source and integrate new data feeds by collaborating with other departments and technical teams.
• Independently research and solve technical problems using available resources (e.g., Google, forums, documentation).
• Share knowledge, ideas, and technical solutions with the team to build intellectual capital.
• Ensure compliance with relevant policies, procedures, and regulations.
• Provide clear feedback and updates to stakeholders regarding alert status, fraud trends, and opportunities for improvement.
• Contribute to a positive team culture and support transformation and corporate social responsibility initiatives.

Essential Qualification

• Matric / Grade 12 / National Senior Certificate
• Plus any relevant tertiary qualification (certificate, diploma, or degree) in IT, Data Analytics, Risk Management, Forensic Auditing, or related field

Minimum Experience Level

• 5 years’ experience in a risk management, data analytics, or fraud detection environment.

Technical / Professional Knowledge

• Administrative procedures and systems
• Business terms and definitions
• Cluster specific operations
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge

Behavioural Competencies

• Applied Learning
• Building Customer Loyalty
• Earning Trust
• Decision Making
• Work Standards
• Managing Work