About Netcare

Netcare Limited is a leading private healthcare provider primarily operating in South Africa. Established in 1996, it manages an extensive network of hospitals, emergency services, and primary care clinics.

SKILLS PROFILE

EDUCATION

• Registration with the South African Pharmacy Council
• B.Pharm degree
Preferred
• Intermediate computer proficiency in the Microsoft Office Suite

KNOWLEDGE

• Familiar with standard concepts, practices, and procedures of Netcare
PHYSICAL REQUIREMENTS
In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

VALUES AND BEHAVIOURS

Netcare Values
At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.
• Care – The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.
• Truth – The crucial element in building relationships that work. Open communication with honesty and integrity is essential.
• Dignity – An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.
• Compassion – The creative, compassionate and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all.
• Participation – The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate.
The Netcare Way
Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below five behaviours which you will be accountable to uphold:
• I always greet everyone to show my respect.
• I always wear my name badge to show my identity.
• I am always well groomed to show my dignity.
• I always act in the best interest of Netcare and others to show I care.
• I always listen with empathy and respond with kind action to show my compassion
• I always say thank you to show my appreciation.
• I always embrace diversity to show I am not a racist.

SKILLS

Managing Self
Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame.
Customer Focus and Service Delivery
The capacity to identify and respond to the needs of *internal and external customers.
*Internal and external customers include patients, doctors, colleagues, suppliers, visitors, vendors and any other person that requires a relationship
Personal Work Ethic
Capacity to instil an ethic of quality and consistency in self and others.
Building Relationships
Capacity to establish constructive and effective relationships.
Communication
The capacity to clearly present information, either written or verbal.
Teamwork
Capacity to cooperate with others to work towards a common goal.
Technical Knowledge
The capacity to perform a technical function to required standards.

WORKING CONDITIONS

• Professional flexibility in working hours while supporting daily business operation, including weekends.
• Will interact with internal and external customers through several different means.