About CRL Rights Commission

The Commission for the Promotion and Protection of the Rights of Cultural, Religious and Linguistic Communities (CRL Rights Commission) is an independent Chapter Nine institution in South Africa, established to support constitutional democracy.

PURPOSE:

• To undertake the operational planning and provision of Information Technology interventions, system support management, network security, and disaster recovery services within the CRL Rights Commission to ensure optimal functioning, security and continuity of IT systems and infrastructure.

MINIMUM REQUIREMENTS:

• An appropriate National Diploma/Bachelor’s Degree in Information Technology or equivalent qualification (NQF6/NQF 7), ITIL v4 Certification. COBIT Certification will be added advantage.
• A minimum of five (5) years’ relevant experience in an Information Technology environment.
• Sound knowledge and experience in IT network administration (LAN/WAN), server management, Microsoft 365 tenant and on-prem Active Directory administration, IT security management, firewall and antivirus management, patch management, disaster recovery, and business continuity planning.
• Knowledge and understanding of public sector IT governance frameworks, relevant legislation, regulations, and policies will be an added advantage. A Valid driver’s license.

COMPETENCIES REQUIRED:

• Excellent troubleshooting and problem-solving skills. Strong discipline and adherence to policies and procedures. Commitment to quality and continuous improvement. Planning and coordination skills.
• Ability to work independently and in a team. Good organisational skills. Ability to manage pressure and meet deadlines.
• High level of confidentiality and professionalism. High level of integrity and attention to detail.

KEY RESPONSIBILITIES AND FUNCTIONS:

• Maintain and support the Commission’s Information Management Systems, including LAN/WAN, servers, hardware, desktop infrastructure, and applications. Implement and ensure compliance with the Commission’s IT policies and security protocols.
• Manage IT network security, including firewall management, antivirus updates, Microsoft updates, and patch testing.
• Administer and maintain Microsoft 365 tenant and Active Directory, including user accounts, access rights, shared folders, and mailboxes.
• Coordinate and implement the IT Operational Plan in alignment with the Commission’s Strategic Plan and Annual Operational Plan. Support the development and implementation of
• Disaster Recovery and Business Continuity strategies, including backup monitoring and restoration testing.
• Prepare IT management reports and provide input on infrastructure usage and system performance.
• Research emerging IT technologies and recommend improvements to enhance system efficiency and resilience.