Website Nedbank
Nedbank is one of the largest financial services groups in Africa, offering a comprehensive range of wholesale and retail banking, as well as insurance, asset management, and wealth management services to nearly 8 million clients. Its headquarters are in Sandton, South Africa.
Nedbank is one of the largest financial services groups in Africa, offering a comprehensive range of wholesale and retail banking, as well as insurance, asset management, and wealth management services to nearly 8 million clients. Its headquarters are in Sandton, South Africa. Nedbank Group Limited is a bank holding company, with its primary banking subsidiary being Nedbank Limited. It is a purpose-driven organization that leverages its financial expertise to do good, aiming to be the most admired financial services provider in Africa.
Job Purpose
- To maintain new and existing products and provide support in order to increase revenue and enhance client experience.
Job Responsibilities
- Monitor portfolio and build a deep understanding of product features, benefits, performance, target audiences and competitors.
- Provide product expertise to support growth through sales and marketing initiatives.
- Collaborate with internal stakeholders by contributing to structured information sharing meetings.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Identify opportunities to improve business performance by collaborating with stakeholders, including product managers, product owners, data and analytics teams and marketing.
- Present product and commercialisation opportunities to increase revenue and customer satisfaction.
- Obtain buy-in for developing new features and feature enhancements to improve business performance and customer experience
- Collaborate with internal stakeholders to find solutions and resolve challenges.
- Identify training courses and career progression for self through input and feedback from management and industry requirements.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff Surveys etc).
- Participate and support corporate responsibility initiatives for the achievement Of business strategy (e.g. Green Strategy).
- Ensure all personal development plan activities are completed within specified timeframe
Essential Qualifications – NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Relevant Diploma / Bachelor’s Degree
Minimum Experience Level
- Minimum 2-4 years’ experience of which 2 years should be within a product environment.
- Preferred experience in digital, e-commerce, telco.
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Microsoft Office
- Relevant regulatory knowledge
- Business writing skills
Behavioural Competencies
- Communication
- Continuous Learning
- Collaborating
- Innovation
- Work Standards
- Quality Orientation
