Purpose:

• As a Shipping Controller at Cape Union Mart, you are responsible for managing and coordinating all import and export shipping activities. This includes ensuring goods move efficiently and cost-effectively across international borders and arrive on time, in full compliance with customs and regulatory requirements.

Key Responsibilities:

• Ensuring accurate documentation and tariff application
• Managing relationships with freight service providers
• Reconciling costings and payments
• Keeping systems up to date
• Supporting operational continuity through reliable inbound logistics

Qualification & Experience

• Required: Matric (Grade 12)
• Preferred: Diploma in Logistics, Supply Chain, or International Trade
• Advantageous: Training in Incoterms, Customs, Import/Export Regulations
• 3–5 years in shipping/logistics operations, preferably in retail or FMCG
• Experience in freight forwarding, customs clearance, and handling bonded goods

Skills

• SA customs regulations and international trade compliance
• HS codes, duties, VAT implications, bonded/rebate goods processes
• ERP and logistics systems: Oracle, TradeCloud, Sage

Technical Skills

• Proficient in MS Excel (PivotTables, VLOOKUPs)
• Familiar with online logistics and SARS portals
• Systems: Oracle, Sage, TradeCloud
• Excellent written and verbal communication
• High numerical accuracy and analytical thinking
• Effective time management and task prioritization
• Sound decision-making and problem-solving
• Strong service orientation and teamwork
• Flexibility and adaptability to change