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Strategy and Operations Manager

Full Time
  • Full Time
  • Gauteng

Website M-KOPA

M-KOPA is a UK-headquartered emerging market fintech that provides affordable smartphones and digital financial services. With operations in Nigeria, Ghana, Kenya, South Africa and Uganda, the company has extended over $1.5 billion in credit to more than 5 million customers. Using an innovative financing model based on daily repayments, M-KOPA provides affordable smartphones embedded with financial services that fit with the cash flow of millions of underserved individuals who earn their income on a daily basis.

  • We are looking for a Strategy and Operations Manager to join our South Africa Operations team, as we scale up and drive digital and financial inclusion across our markets.
  • Collaborating across teams, you will work as a proactive contributor and strategic coordinator, driving high-impact projects that enhance operational efficiency, support new product launches, and promote customer acquisition and retention. Emphasizing data-driven insights, you will enable informed decision-making and optimize cross-functional initiatives to further M-KOPA’s mission of expanding digital and financial inclusion across South Africa

Expertise

  • Our ideal candidate is an agile thinker who can work cross-functionally to coordinate high-impact initiatives that support our South African market growth. You should be comfortable collaborating across teams and functions, driving strategic projects from planning through execution, and delivering on critical business priorities.
  • We’re looking for someone with strong data analysis and project management skills who can harness insights to inform business decisions and continuously improve our operational processes. If you value data-driven strategy, thrive in fast-paced environments, and are committed to advancing financial inclusion in Africa, you may have what it takes to join M-KOPA and help shape our future.

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