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Supervisor at Tsebo Solution

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Website Tsebo Solution

Tsebo Solutions Group is a pan-African facilities management and workplace solutions provider. Based in Johannesburg, South Africa, the company has over 50 years of experience designing, managing, and maintaining workplaces across 26 African countries. Tsebo’s offerings aim to enhance productivity, well-being, and safety for businesses in various sectors.

Tsebo is looking for a skilled Supervisor to responsible for supervising daily kitchen operations within an education environment, ensuring high standards of food quality, hygiene, safety, and service delivery. The role supports the Catering Manager by overseeing kitchen staff, maintaining compliance, and ensuring meals are prepared and served efficiently according to Tsebo standards.

Duties & Responsibilities

  • Supervise and coordinate all daily kitchen activities to ensure efficient, safe, and timely meal production
  • Allocate duties to kitchen staff and ensure adequate staffing levels for service requirements
  • Ensure all meals are prepared, cooked, and presented according to approved menus, recipes, and portion standards
  • Monitor food quality, taste, temperature, and presentation before service
  • Enforce strict compliance with food safety, hygiene, HACCP, and health & safety regulations at all times
  • Conduct daily kitchen checks to ensure cleanliness of work areas, equipment, and storage facilities
  • Ensure correct storage, labeling, and rotation of food items (FIFO principles)
  • Assist with ordering, receiving, and checking of stock to ensure accuracy, quality, and cost control
  • Monitor stock levels and report shortages, damages, or wastage to management
  • Control food waste and support cost-saving initiatives in line with Tsebo operational standards
  • Supervise the correct use, cleaning, and maintenance of kitchen equipment
  • Identify equipment faults and report maintenance issues promptly
  • Train, coach, and guide kitchen staff on standard operating procedures and safe work practices
  • Conduct on-the-job training for new employees and support performance improvement
  • Ensure staff adhere to uniform, grooming, and personal hygiene standards
  • Assist the Catering Manager with operational planning and daily reporting
  • Support meal service during peak times to ensure smooth delivery
  • Ensure compliance with dietary, allergen, and special meal requirements relevant to the education environment
  • Handle customer or client feedback professionally and escalate issues where required
  • Maintain accurate kitchen records, including temperature logs, cleaning schedules, and stock sheets
  • Support audits, inspections, and internal compliance checks
  • Promote a safe, respectful, and disciplined working environment in line with Tsebo values
  • Act as the responsible person in the absence of the Catering Manager when required

Skills and Competencies

  • Communication skills (verbal and written)
  • Computer literate
  • Organizing and planning skills
  • Interpersonal skills
  • Team Player
  • Excellent food skills
  • Strong client and customer service skills
  • Cost awareness
  • Strong Hygiene discipline and adhere to procedures
  • Good leardership style

Qualifications

  • Crade 12
  • Minimum 2-3 years experience in a catering or kitchen environment
  • Previous supervisory experience preffered

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