About WesBank

WesBank is a leading South African provider of asset and installment finance, specializing primarily in vehicle financing for both individual and business customers. A division of FirstRand Bank Ltd, it operates alongside other major financial institutions like FNB and RMB.

Job Purpose

To provide proactive, reliable, and efficient administrative and operational support within the designated functional area, ensuring seamless business processes.

Key Responsibilities

• Provide administrative support to the sales team, including preparing proposals, contracts, and quotations.
• Maintain accurate records of sales activities, customer interactions, and pipeline updates.
• Assist in coordinating meetings, presentations, and client communications.
• Process orders, track deliveries, and ensure timely invoicing.
• Handle customer inquiries and escalate issues to the appropriate team members.
• Prepare regular sales reports and dashboards for management review.
• Support CRM data entry and ensure information is kept up to date.
• Collaborate with finance and operations teams to ensure smooth order-to-cash processes.

Minimum Qualifications

• Matric or Diploma in any related field.
• Up to 3 years of experience in sales administration, customer service, or office support.

Required Skills & Competencies

• Strong organizational and time-management skills.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint) and CRM systems.
• Excellent communication skills, both written and verbal.
• Attention to detail and accuracy in data management.
• Ability to work independently and as part of a team.
• Customer-focused mindset with problem-solving abilities.