About Wholesale and Retail Sector Education and Training Authority (W&RSETA)

The Wholesale and Retail Sector Education and Training Authority (W&RSETA) is a South African public entity established in 2000 to facilitate skills development in the wholesale and retail sector. It operates as one of the 21 SETAs under the Department of Higher Education and Training (DHET). Implements learning programs, including learnerships and skills programs, from NQF Level 1 to management levels.

Key Performance Areas will include but not limited to the following: 

• Effective Sound effective and efficient administration of all records and information to enable easy accessibility and accuracy and comprehensiveness of information
• Create and maintain efficient administration system e.g. invoices, meeting schedules etc.
• Ensure well organized, up-to-date filing system is implemented and maintained
• Daily media monitoring, ensuring Manager is continuously informed
• Manage social media networks effectively
• Dispatch corporate and promotional material to regional offices and for events
• Prepare and update divisional and organisational year planners
• Manage all divisional registers for promotional materials, gifts, etc.
• Manage the storeroom
• Provide support at exhibitions and conferences
• Liaise with Auditors and provide audit information (internal and external) as requested
• Record and file all documents within the agreed deadlines
• Collate information for audit queries
• Perform general administrative duties
• Prepare reports and load evidence on performance against Annual Performance Plan (APP)
• Co-ordinate admin and design processes for the Annual Report, adverts, invitations newsletters and other publications
• Liaise with ICT on updates to the website and distribution of information to stakeholders
• Handle, report and respond to stakeholder queries and complaints
• Support and assist the Marketing and Communications team
• Liaise with other departments to ensure proactive communication of projects and other activities
• Coordinate travel arrangements for the Marketing & Communications Team
• Compile monthly reports on areas of responsibility
• Ensure adherence to W&RSETA policies, procedures, PFMA and relevant legislation
• Assist to continuously track, monitor and measure Marketing and Communications performance against set standards and performance targets
• Execute sound administration and recording across all Marketing and Communications services, processes and procedures
• Effectively plan, coordinate, manage and execute ad hoc projects

Minimum Qualifications and Experience 

• Bachelor’s Degree/National Diploma Marketing, Public Relations, Journalism and Graphic Design.
• 2 years’ working experience in administration
• MSWord, MS PowerPoint
• Social media management