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Receptionist/ Therapist Assistant Job Vacancy at Radisson Hotel Group – Port Elizabeth

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Website Radisson Hotel Group

Radisson Hotel Group is a major international hospitality company headquartered in Brussels, Belgium, operating more than 1,520 hotels across Europe, the Middle East, Africa (EMEA), and Asia-Pacific (APAC).

Company Description

The Radisson Hotel Group is a major international hospitality company headquartered in Brussels, Belgium, operating more than 1,520 hotels across Europe, the Middle East, Africa (EMEA), and Asia-Pacific (APAC). It is owned by a consortium led by Jin Jiang International, a Chinese state-owned hospitality company.

Job Description

  • In charge of welcoming all guests at the Spa.
  • Booking appointments and responding to all enquiries done either in person, over the phone or via email
  • Handling of payments for treatments and daily cash-up procedures and other basic administrative duties
  • Ensure all daily, weekly & monthly reports and recons pertaining to all transactions are accurate and timeously submitted to Management.
  • Must have a thorough knowledge of the numerous modalities, possess a general understanding of all Spa Services offered, including special offers and promotions.
  • Possess excellent communication skills to ascertain and provide solutions for all the guests needs.
  • Project enthusiasm and enjoy working in a multi-cultural environment.
  • Be a positive and self-motivated team player.
  • Able to manage workload in order of priorities.
  • Ensuring all operational procedures are met and standards of appearance and codes of conduct are adhered to by Front Desk Team.

Qualifications

  • Qualified Health & Skin Care Therapist with nationally recognised Diploma (minimum 2-year course).
  • Experience required of at least 2 years in a luxury Spa or Hospitality environment. (Previous experience at a Resort environment or Cruise Ship is advantageous)
  • Confident and competent to perform all face & body treatments and home-care recommendations.
  • Reading, writing and oral proficiency in the English language.

To apply for this job please visit jobs.smartrecruiters.com.

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