About AFGRI Equipment

AFGRI Equipment is a supplier of new and used agricultural, forestry, construction, golf, and turf equipment in Southern Africa and Western Australia. As a division of the larger AFGRI Group, it holds the largest single John Deere dealership outside of the Americas. The AFGRI sells a wide range of new and pre-owned machinery, primarily from John Deere. This includes tractors, harvesters, planters, sprayers, and equipment for construction and forestry, such as excavators, bulldozers, and loaders.

Job Purpose

• To ensure the day-to-day management of the Forecourt and Kiosk – Customer Service, Administration and Supervision

MINIMUM EDUCATION/TRAINING REQUIRED

• Grade 12
• Tertiary qualification in Business Administration advantageous

MINIMUM WORK EXPERIENCE REQUIRED

• 2 years relevant forecourt experience
• Management and/or Team Lead experience will be an advantage

KEY PERFORMANCE AREAS

• Effective management of stock levels through daily monitoring of stock levels at kiosk and forecourt
• Oversee regular stock-taking, cycle counting and stock rotation
• Ensure placement of stock in correct shelves/bins
• Manage and control stock expiration register and report on stock expiration dates and best before dates
• Ensure achievement of sales targets set for kiosk and forecourt in accordance with marketing plans and budgets
• Manage and report on the budget vs actual expenses
• Ensure customer service
• Build and maintain sound customer relations with internal and external clients, grow customer base and ensure that client queries and complaints are resolved timeously
• Ensure compliance with health and safety requirements in line with company policy and legislative requirements
• Manage employee key performance areas, monitor performance standards, identify training and development requirements, and ensure fair disciplinary action to address deviations
• Perform cash-ups, shift change overs, daily tank dipping and fuel stock management
• Oversee ordering, receiving, processing of fuel stock

TECHNICAL KNOWLEDGE/SKILLS

• Good verbal and written communication skills
• Computer literacy (MS Office)
• POS Knowledge
• ERP Systems knowledge
• Good customer service

BEHAVIOURAL SKILLS

• Accuracy and attention to detail
• Stress management
• Customer orientation
• Interpersonal skills
• Problem Solving ability
• Time management Accountability