Job Description

• To manage and provide specialist technical expertise and support to maintain external and internal supplied networks, hardware and systems software

This is for an IT Technical Support Manager in Umhlanga

Are you someone who can:

• Drive business profitability in the context of cost management through Information technology solutions through hardware and software performance and recoveries by the team
• Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Manage server, desktop and network related service and service delivery across all environments and deliver complex
• Desktop and network routing across distributed campuses
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME s, project managers and senior staff members by providing input to business requirements
• Responsible for the timeous and effective response of IT server, desktop and network user queries and problems through incident reports, actions and pro-active identification and resolution of problems

You will be an ideal candidate if you have:

• Bachelor’s in information systems or computer science Core or Software Service Technician MCSE, CCIE, MS SQL+, RHCE or RHCA.
• 5 – 7 years of Information Technology experience within the Network & Security environment.
• General expereince in Computer operations, Infrastructure, Server/desktop/database, Management of Integrated systems, Staff management, Security, Cabling, Architecture, Design, Strategy.