About Capitec Bank

Capitec Bank is the largest retail bank in South Africa, known for its focus on providing simplified, affordable, and accessible banking solutions. Founded in 2001, the bank has rapidly grown its customer base by targeting individuals and businesses with lower-cost products and a streamlined banking model.

Purpose Statement:

To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.

Experience Minimum:

No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

Grade 12 National Certificate / Vocational

Knowledge Minimum:

• Basic calculations
• How to engage with people

Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills:

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills