Job Purpose

• To engineer, implement, maintain and support the Capitec server and storage product offering and environment, working closely with cross-functional teams to ensure the reliability, security, and performance of systems and networks. The Systems Engineer is responsible for troubleshooting issues, optimizing performance, and implementing new technologies to support business operations and acts as escalation for level 1 engineers on at least 1 technology.
• Plan and deliver improvements based on intiatives lead by level 3 engineers. Coaching and mentoring of level 1 system engineers in the team.
• Liaise with their technology vendors to maintain relationships and level of service.

Education (Minimum)

• Grade 12 National Certificate / Vocational

Education (Ideal or Preferred)

• A relevant tertiary qualification in Information Technology

Experience

• 5+ years’ experience  as a Systems Engineer or similar role, with a strong background in server/storage administration and administration and IT operational support capacity
• Experience with server/storage equipment and technologies.
• Experience with performance monitoring and optimization tools, troubleshooting methodologies, and incident management.

Knowledge

• Sound understanding of networks, security, virtualization, hardware, cloud and systems development processes.
• (Windows/Linux) Server & storage systems administration
• Business continuity
• IT Operations
• Understanding of automation and devOps practices

Skills

• Attention to Detail
• Communications Skills
• Decision making skills
• Interpersonal & Relationship management Skills
• Planning, organising and coordination skills
• Problem solving skills