About Faircape Group

The Faircape Group is a diversified company based in the Western Cape, South Africa, specializing in retirement living, healthcare, property management, and infrastructure services. Founded in 1984, it is a leading developer and manager of premium property in the region. Develops and manages six luxury retirement villages across the Western Cape, offering homes on a life rights basis with state-of-the-art facilities like clubhouses, gyms, and swimming pools.

About the Role

Faircape Security Solutions is seeking a Technical Client Manager to join our growing security and technology team. This role is ideal for a technically minded, client-focused professional who understands integrated security environments and can translate risk assessments into practical, compliant, and scalable security solutions. You will work with new and existing clients, conducting risk assessments, designing multi-layered security strategies, preparing proposals, and supporting business growth through the adoption of modern security technologies.

What We Offer

• Above-market salaries, aligned to experience, expertise, and the value you bring
• Quarterly performance bonuses, recognising consistent delivery and results
• Long-service leave, rewarding loyalty and long-term contribution
• Onsite barista with free, barista-made coffee ☕
• Subsidised vending machine snacks
• Discounts on Faircape ISP packages
• Fixed flexi-time between 06:30 – 18:30, supporting work-life balance within a structured framework
• A stable, professional working environment backed by a well-established organisation
• Ongoing collaboration with experienced security and technology professionals, many of whom have worked together for years

Key Responsibilities

Duties include, but are not limited to:

• Conducting comprehensive security risk assessments for new and existing clients
• Designing and proposing integrated security solutions (technology, systems, and procedures) aligned to client risk profiles
• Preparing professional proposals, reports, and solution documentation
• Developing and maintaining security policies and procedures aligned to legislation, best practice, and operational requirements
• Supporting new business development, with a focus on modern and emerging security technologies
• Advising clients on technology integration, scalability, and future-proof security planning
• Liaising with Neighbourhood Watches, City Improvement Districts (CIDs), service providers, and relevant stakeholders when required
• Building and maintaining strong client relationships as a trusted security advisor

Qualifications & Experience

• Relevant qualification or certification in Electronic Security, Security Technology, Risk Management, or a related field
• Proven, hands-on experience in integrated security solutions, including technology-enabled environments
• Strong understanding of security risk assessments, layered security planning, and compliance
• Ability to design and explain complex security solutions clearly and professionally
• Experience within residential estates, commercial, healthcare, or community-based security environments (advantageous)

Key Attributes & Competencies

The successful candidate will demonstrate:

• Strong analytical and problem-solving skills, with a practical approach to risk and solution design
• High levels of professional judgement and attention to detail
• Excellent communication and presentation skills, able to engage confidently with clients and stakeholders
• A collaborative mindset, working effectively with long-standing industry professionals and internal teams
• Commercial awareness, balancing client needs, risk mitigation, and viable security solutions
• A self-driven, accountable approach in a structured, deadline-driven environment
• Forward-thinking interest in emerging security technologies and innovation
• Strong integrity, discretion, and professionalism, aligned to Faircape’s values

Specific Requirements

• Solid and positive written references letters
• Own reliable transport
• Clear health record
• Clear credit record
• No criminal record