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Guest Relations Officer Vacancies at Radisson Hotel Group

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Website Radisson Hotel Group

Radisson Hotel Group is a major international hospitality company headquartered in Brussels, Belgium, operating more than 1,520 hotels across Europe, the Middle East, Africa (EMEA), and Asia-Pacific (APAC).

About Radisson Hotel Group

The Radisson Hotel Group is a major international hospitality company headquartered in Brussels, Belgium, operating more than 1,520 hotels across Europe, the Middle East, Africa (EMEA), and Asia-Pacific (APAC). It is owned by a consortium led by Jin Jiang International, a Chinese state-owned hospitality company.

Job Description

Can you be our guests’ fountain of knowledge? Nothing must be too much trouble, a genuine people’s person who can make every moment matter. If you say Yes I Can! we’re looking for people just like you!

We are currently seeking a Guest Relations Officer to join our vibrant team.  At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a Guest Relations Host, you bring an exceptional level of dedication, a commitment to delivering outstanding service, and a genuine enthusiasm for creating memorable guest experiences to our vibrant Guest Relations Team.

  • Our Guest Relations Host love the hustle and bustle of life! It’s not just about check-in and check-out, or serving cocktails in the bar. It’s the variety of everything in-between and being an all-rounder
  • You will be our guests’ superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
  • You will exude patience, empathy and have the personality to host the show
  • As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department

Qualifications

  • Excellent team player with strong communication skills, you will have a passion for delivering a great customer experience
  • Previous experience of using Opera Property Management System is advantageous.
  • A natural happy smiler with a positive Yes I Can! attitude… Come join us and Make Every Moment Matter!
  • If making magic, or creating bliss is your specialty, check in here…

To apply for this job please visit jobs.smartrecruiters.com.

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