About South African National Parks (SANParks)

South African National Parks (SANParks) is the organization responsible for managing South Africa’s 19 national parks. Established in 1926, its primary mandate is to oversee the conservation of the country’s biodiversity, landscapes, and heritage. The organization promotes nature-based tourism to both local and international visitors. The income from these commercial operations helps fund conservation efforts.

Job Descriptions

A vacancy exists for Hotel General Worker Attendant at Golden Gate Highlands National Park. The successful candidate will be responsible for cleaning the hotel public areas, facilities. The successful candidate will report to the Housekeeping Supervisor and will be based at Hotel & Chalets.

Requirements

• Grade 12 (Matric)
• 1-2 years’ practical work experience in General worker tourism/ hospitality environment.
• Communication skills both written and verbal.
• Basic understanding of customer service principles to interact politely and professionally with guest.
• Knowledge of first aid and safe working procedures.
• Hygiene skills and Room attendant will be added advantage.
• Knowledge of SANParks Act as well as safety regulation and code of conduct.
• Working well in a team environment.
• Understanding of accepted tourism standards

Responsibilities

• Perform routine and deep cleaning of public areas such as reception area, lobbies, corridors, elevator, lounges, restrooms, conference facilities and other guest-accessible spaces as per workflow chart and schedule.
• Provide clear handover to colleagues on the next shift.
• Report technical and maintenance problems and perform minor maintenance tasks.
• Hand over any lost property to housekeeping management.
• Sign off daily work schedule.
• Use equipment as per manufacture’s specifications.
• Use chemicals according to set standards.
• Control inventory items.
• Assist with the collection of supplies when necessary.
• Assist with room attendant work I hotel and chalets.
• Ensure sufficient supply of stock to guest unit.
• Ad hoc duties as instructed by supervisor

Please Note

The remuneration package includes a basic salary based on the salary scale of Paterson A3 job grade and allowance, benefits as specified in the HR Tariff Document and Condition of Services of SANParks.