About Foschini Group (TFG)

The Foschini Group (TFG) is a diversified South African retail company with a portfolio of 39 lifestyle and apparel brands operating across Africa, the UK, and Australia. TFG operates over 4,900 outlets across 23 countries, encompassing a wide range of products including clothing, jewelry, cosmetics, sporting apparel, homeware, and furniture.

Responsibilities  

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.

Qualifications & Experience

• Grade 12 (Matric)

Skills

• Passionate about people is a must.
• Target driven and experience focused.
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors

• Adhering to Standards – Ensures quality and compliance in the delivery of their work
• Continual Improvement – Actively seeks opportunities to continually improve processes
• Decision Making – Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations – Consistently delivers exceptional customer service
• Planning & Organising – Uses a structured approach to effectively manage tasks
• Relating & Networking