About VKB Group

The VKB Group is a South African agricultural company that provides support to farmers and produces food products for consumers. Founded in 1919, the company began as a small agricultural cooperative and has grown into a major agricultural enterprise that operates across the value chain, from providing farm inputs to food processing. The VKB Group is a significant player in South Africa’s agricultural industry and a key driver of the rural economy in the Eastern Free State.

Job Description:

Join VKB Fuels as a Fuels Site Administrator, responsible for the daily admin of our fuel forecourt, Convenience Store, and Quick Service Restaurant. This role suits someone detail-oriented with solid admin and retail experience.

VKB Fuels is seeking an experienced and highly capable Fuels Site Administrator to take ownership of the full administrative, financial, and operational support functions of our fuel forecourt, Convenience Store, and Quick Service Restaurant.

This is a hands-on role suited to a confident professional with strong retail, fuel, and financial administration experience who can operate independently, support site leadership, and ensure best-in-class compliance, reporting, and controls across the site.

About this role:

• Serve as the second-in-command on site, assuming full operational and administrative responsibility in the absence of the Site Manager
• Act as the primary point of contact for staff, suppliers, and service providers when the Site Manager is not available
• Handle and resolve customer queries, escalations, and complaints professionally, ensuring service standards are upheld and issues are closed out effectively
• Make informed, time-sensitive decisions to ensure continuity of operations and minimal disruption to site activities
• Support the Site Manager with day-to-day operational leadership, problem-solving, and workflow coordination
• Monitor staff performance on shift, address minor disciplinary or operational issues, and escalate matters where necessary
• Ensure compliance with company policies, safety standards, and operational procedures during all shifts under their control

Minimum Requirements:

• Grade 12
• Code A Driver’s License
• 2–3 years’ relevant admin experience
• Computer literate (MS Office essential)
• Bookkeeping qualification will be an advantage

Duties & Responsibilities:

Cash-up, Fuel Reconciliations & Banking

• Perform daily cash-ups, fuel readings, and banking
• Submit day-end documents and reports to head office
• Assist with CIT collections and address discrepancies

Stock Management

• Order, receive and issue stock for C-Store and bakery
• Reconcile stock vs sales and manage returns
• Conduct regular stock checks and ensure accurate pricing

Staff Administration & Planning

• Create and manage rosters for cashiers and pump attendants
• Oversee onboarding, uniforms, and training schedules
• Maintain all health and safety staff documentation

General Site Administration

• Process invoices, payments, and customer accounts
• Handle admin-related audit items and system reporting
• Act as backup for Site Manager and secondary key holder

Skills & Competencies:

• Strong administrative and organisational skills
• Attention to detail and numerical accuracy
• Reliable, honest, and able to work independently
• Comfortable in a retail/fuel environment
• Experience with NAV, Power BI, or similar systems is a plus

Other Information:

• The company can expire jobs at any time at their own discretion.
• VKB Group and/or its subsidiary companies will use any personal data collected through the job opportunities section of this website for recruitment purposes only and, should your application be successful, for purposes connected with your employment.
• VKB Group is an equal opportunity employer. VKB Group’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to VKB Group’s Employment Equity & Transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities.
• Things to take note of when applying through our Career Portal.
• Use Google Chrome when accessing the portal
• Clear copy of your CV in either PDF or Word
• The CV should not have handwriting on the document
• NB! Only Submit your CV on the Upload CV section of the application form and not a PDF that includes other documents such as ID, Driver’s License and other documents. The application form will make provision for the candidate to upload supporting documents.
• When uploading profile picture, make sure the minimum size uploaded is 300 x 300px