About South African National Parks (SANParks)

South African National Parks (SANParks) is the organization responsible for managing South Africa’s 19 national parks. Established in 1926, its primary mandate is to oversee the conservation of the country’s biodiversity, landscapes, and heritage. The organization promotes nature-based tourism to both local and international visitors. The income from these commercial operations helps fund conservation efforts.

Job Description

A vacancy currently exists for a Room Attendant at Mapungubwe National Park & World Heritage Site, the successful incumbent will report to the Duty Manager.

Requirements

• Grade 12 with 3 years practical work experience in a hospitality or tourist accommodation.
• Valid driver’s license can be an added advantage.
• Communication skills both written and verbal.
• Basic understanding of customer service principles to interact politely and professionally with guests.
• Knowledge of First Aid and safe working procedures.
• Hygiene skills and Room Attendant Course will be an added advantage.
• Knowledge of SANParks Act as well as the Safety Regulations and Code of Conduct.
• Working well in a team environment.
• Understanding of accepted tourism standards.

Responsibilities

• Perform cleaning duties including chalets, ablution block, camping sites, offices, and surrounding areas to prescribed set standards.
• Clean public areas such as reception, restrooms and walkways and report abnormalities to the supervisor.
• Control inventory items.
• Reporting abnormalities including equipment and maintenance faults.
• Assist with the collection of supplies when necessary.
• Assist with general work in rest camp & linen room.
• Ad hoc duties as instructed by Supervisor.
• Ensuring sufficient supply of stock to guest units.
• Relieve other Room Attendant when off duty.

Please Note

The successful candidate will be accommodated in official accommodation inside the park. The remuneration package includes a monthly salary on A3 scale of Paterson grading with benefits as specified in the Reference Guide for Human Resources Matters and the Conditions of Service of SANParks.