Job Description

GrandWest Casino and Entertainment World is an internationally recognised leader in the gaming and entertainment industry.  It is our intention to continuously shift the boundaries of service excellence and to do so; we are looking for highly motivated Learners for a National Certificate in Gaming Operations who will live the GrandWest values.

Main Purpose of the Job:

Responsible to be the frontline customer service point in facilitating the play of casino tables games whilst providing exceptional service on the floor in accordance with company standards and gaming regulations.

Job Requirements

Education, experience, and competencies required:

• Grade 12 or equivalent national qualification in gaming operations
• Must be between 18 – 35 years old
• Currently unemployed
• No criminal record
• Previous experience in a customer facing role
• Willing and able to work shifts, weekends, and public holidays
• Willing and able to work in a smoking environment

Certifications/Accreditation/Registration/Licenses

• Meet the requirements for a gaming license

The Learnership offers:

• • A 12- month employment contract
  • The Learnership will result in a National Certificate in Gaming Level 3
  • Continuous coaching, mentoring, on the job training and assessment
  • Work exposure in a gaming environment.

 Additional Information

• • • Please Note that, Preference will be given to suitably qualified employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto), the relevant internal recruitment policy as well as unit’s employment equity plans and Gaming Board License conditions