About the role:

As the Manager: Data Science/AI at Capitec, you will lead the bank’s AI and advanced analytics initiatives, driving innovation and enabling data-driven decision-making across the organization. Your role will focus on defining and implementing a forward-thinking AI strategy while fostering a high-performing team of data scientists to deliver impactful AI/ML solutions aligned with business objectives.

Purpose Statement

• Co-ordinate, investigate and provide timely feedback on incoming technical queries received from various departments within the contracted service level agreement.
• Oversee/implement small system and/or operational improvements resulting from user and client queries

Education (Minimum)

Knowledge and Experience

Experience:

• 2+  years experience in relevant systems support, administration and/or analysis

Knowledge:
Minimum:

• Basic knowledge & understanding of:
  • Computer Systems (specific systems relevant to specific team)
  • Any Databases experience and Query language i.e. SQL – My SQL and Microsoft SQL server

Ideal:

• Working knowledge of:
  • IT systems development processes
  • Experience in scripting languages e.g. Python
  • ATM Experience either from a hardware or software perspective
  • Experience working with ATMs, either on the hardware or software side, would be an added advantage.
  • An understanding of ATM systems and their internal workings would be ideal. From a software perspective, experience with terminal driver applications (e.g. Postilion ATM Application) would be advantageous.
  • Proficiency in network protocols (TCP/IP, SFTP), and operating systems (Windows/Linux)
  • ITIL Principles and the application thereof
  • Understanding of:
  • Banking systems
  • Banking business models
  • Best practices for Quality Assurance (QA)

Additional Information