About TWK Agri

TWK Agri is a diversified South African group of companies providing products and services across the agriculture, forestry, grain, financial services, and motor industries. Its operations include supplying farming essentials, managing timber products, storing and marketing grain, providing agricultural machinery and financial services, and operating vehicle dealerships.

Job Summary

This role involves delivering a high standard of customer service while supporting the daily retail operations of the TWK Outdoor shop. The Shop Assistant will assist customers professionally, process point-of-sale transactions, support merchandising activities, and contribute to the store’s social media presence through basic content creation. The successful candidate will be energetic, customer-focused, and able to represent the TWK Outdoor brand in a welcoming and professional manner.

Responsibilities and Duties

• Welcome and assist customers in a professional, friendly, and inviting manner
• Process customer transactions accurately
• Issue receipts, refunds, credits, or exchanges as required
• Maintain a clean, organised, and inviting shop floor and checkout area
• Stock shelves, price items, and assist with merchandising displays
• Participate in stock takes and general store duties
• Assist with the management of the store’s social media platforms
• Create appropriate and engaging content aligned with the TWK Outdoor brand

Qualifications and Skills

• Matric / Grade 12
• Computer literate
• Previous retail or customer-facing experience (advantageous)
• Strong customer service and interpersonal skills
• Bilingual (Afrikaans & English)
• Interest in social media management and content creation
• Energetic, presentable, and professional with a positive attitude
• Ability to work accurately under pressure
• Valid Driver’s License (Code 08)

Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.