First National Bank (FNB) is one of the “big four” banks in South Africa and a division of the financial services conglomerate, FirstRand. It provides a full range of banking and financial services to individuals, businesses, and corporations. An acclaimed mobile banking app and online banking platforms that offer secure and convenient access to financial services, including Secure Chat for customer support.

Graduates work in a full-time role and participate in monthly training sessions as well as an action learning project as part of the graduate development program.

Responsibilities

• Delivering exceptional service by actively listening to customer needs and creating innovative solutions tailored to their requirements.
• Contributing to your team’s success by completing your tasks efficiently, planning meticulously, keeping accurate records, and updating relevant information on time.
• Engaging actively in the organisation’s innovation processes by participating in brainstorming sessions, suggesting new ideas, and collaborating with colleagues to develop creative solutions that support business objectives.
• Developing your career potential by participating in knowledge-sharing initiatives, contributing to projects, and taking full advantage of training opportunities to broaden your expertise and keep up with industry trends.
• Taking charge of your personal and professional growth by completing training assignments, attending relevant workshops and seminars, and constantly looking for opportunities to build competencies that support the company’s values and help you develop towards your full potential.

Requirements:

• Strong academic results (NB academic transcript required as part of the application)
• Currently completing the final year of relevant university programs, particularly in the BSc and Commerce faculties, with a focus on the following programs: Actuarial Science, Maths, Statistics, Engineering, Physics, Information Systems, Computer Science, Chemistry, Data Science, UX (usability and customer experience), or related fields.
• Analytical and numeric mindset with strong problem-solving skills essential