Website Country Bird Holdings (CBH)
Country Bird Holdings (CBH) is one of Africa's largest poultry and animal feed producers, with an integrated value chain and operations spanning multiple countries.
About Country Bird Holdings (CBH)
The Country Bird Holdings (CBH) is one of Africa’s largest poultry and animal feed producers, with an integrated value chain and operations spanning multiple countries. Based in South Africa, it was founded in 2003 and has since expanded its footprint across sub-Saharan Africa.
Job Advert Summary
| Job Title | Sales Order Clerk |
| Business Unit | Nutri Feeds |
| Division | Sales and Marketing |
| Department / Branch | Administration |
| Job Type | Permanent |
| Number of Positions | 1 |
| Location – Town / City | Potchefstroom |
| Location – Province | North West |
| Location – Country | South Africa |
| Equity Status | EE Preferred |
| Job Category | Marketing |
| Minimum Education Level | Diploma | Advanced Certificate |
We are seeking a dedicated and detail-oriented Sales Order Clerk for a full-time, onsite position based in Potchefstroom. The ideal candidate will play a crucial role in supporting our sales operations and enhancing customer satisfaction through efficient order management.
Minimum Requirements
- Matric/ Grade 12 certificate
- 1 Year Marketing/Sales Value Chain / Internal Systems / Admin Efficiency / Communication Skills.
- 1 Year in Marketing/Sales Administration.
- Must be computer literate
Duties and Responsibilities
- Receive orders from customers
- Maintain a proper documentation control process to ensure all customer orders are accurately captured.
- Manage and file customer order confirmations
- Address all issues received from customers and generate customer complaints when necessary.
- Update the Sales Order in Syspro.
- Ensure that any changes to customers orders, such as delivery date modifications, cancellations.
- Communicate all issues prohibiting order updates in systems with the Head Office Debtors administrator
- Products descriptions
- Ensure that all the required information is submitted for each request
- Maintain a proper filing system
- Attend to all customer calls and ensure that related data is updated in the systems. Forward any issues to other departments.
- Follow up with the customer to ensure that the issue were resolved
- Stand in when other sales admin staff are absent
- Partake in weekly stock counts
- Review all open orders daily and ensure that orders are captured on the planning systems
To apply for this job please visit cbh.erecruit.co.
