About Takealot

Takealot is the leading eCommerce retailer in South Africa and one of the largest, most innovative eCommerce retailers on the African continent. Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that our customer comes first.

Qualifications & Experience:

• A Bachelor’s degree in Commerce, Business Management or a related field.

The skills we need:

• Computer Literacy
• Strong Attention to Detail
• Ability to collaborate with cross-functional teams
• Data analysis skills (Excel, Power BI, SQL advantageous)
• Understanding of supply chain, operations, and production processes
• Adaptability – Keeping up with rapidly changing digital landscape
• Relationship Building – Networking and maintaining customer relationships

Attributes required: 

• Collaborative
• Creative Energy
• Hands on
• Have an opinion and voice it
• Strong communication skills
• Strong problem solving skills

Key responsibilities:

• Supporting the department in all administrative functions linked to B2B order processing
• Provide comprehensive support in overseeing and maintaining customer accounts, ensuring effective communication, timely updates, and smooth coordination to meet customer needs and expectations
• Supporting cross-functional team with B2B queries
• Managing customer queries and escalating as necessary

This is a 12-month contract position.

High Level:

At the Takealot Group, our Graduate Programme will help you build both technical and soft-skills to launch your career, learning from the best in the business. The Graduate program will prepare you for a career in a large-scale and fast-paced environment.

Every selected Graduate gains unique insights into the e-commerce environment with vast amounts of practical experience from daily exposure to a broad range of skills. The program consists of various technical and soft skill courses where you will receive training on a variety of areas.

You’ll be working with some of the strongest professionals South Africa has to offer who bring experience from a multitude of Great Industries.