About Tsebo Solutions Group

Tsebo Solutions Group is a pan-African facilities management and workplace solutions provider. Based in Johannesburg, South Africa, the company has over 50 years of experience designing, managing, and maintaining workplaces across 26 African countries. Tsebo’s offerings aim to enhance productivity, well-being, and safety for businesses in various sectors. Tsebo combines a wide range of services into a single point of contact for clients, simplifying management and coordination.

Application Details

Job Descriptions

We are seeking an experienced and proactive Catering Manager to oversee the daily operations of our catering services. This role is vital in ensuring high-quality food delivery, excellent customer service, and smooth operational management. The successful candidate will lead a team, maintain compliance standards, and drive continuous improvement across the service.

Duties & Responsibilities

Operational Management

• Oversee the day-to-day running of the catering operation, ensuring efficient and high-quality service delivery.
• Manage food production, menu planning, stock control, and ordering.
• Ensure all equipment, facilities, and processes meet operational and hygiene standards.
• Team Leadership Lead, motivate, and develop catering staff to deliver exceptional service.
• Manage rotas, training, performance reviews, and recruitment as required.
• Promote a positive and collaborative working environment.

Customer Service

• Build strong relationships with clients, customers, and stakeholders.
• Resolve customer queries and feedback promptly and professionally.
• Ensure service levels consistently meet or exceed expectations.

Financial Responsibility

• Monitor budgets, costs, and financial performance.
• Implement cost-effective practices while maintaining quality.
• Support in pricing, forecasting, and financial reporting.
• Compliance & Safety Ensure adherence to health & safety, food hygiene, and allergen regulations.
• Maintain accurate records and complete audits as required.
• Implement robust processes for food safety and risk management.

Skills and Competencies

• Proven experience in catering or hospitality management.
• Strong leadership and team management skills.
• Excellent knowledge of food hygiene, safety regulations, and compliance.
• Ability to manage budgets, costs, and resources effectively.
• Exceptional communication, organisational, and problem-solving skills.

Qualifications

• Completed National Senior Certificate
• Relevant catering or hospitality qualifications
• Knowledge of menu planning and special dietary requirements.
• Own motor vehicle