About TWK Agri

TWK Agri is a diversified South African group of companies providing products and services across the agriculture, forestry, grain, financial services, and motor industries. Its operations include supplying farming essentials, managing timber products, storing and marketing grain, providing agricultural machinery and financial services, and operating vehicle dealerships.

Job Summary

This role involves providing professional customer service, recommending appropriate products, and driving sales by understanding customer needs and offering expert product advice. The Sales Advisor will assist with merchandising, inventory control, and sales administration while ensuring a positive customer experience and supporting store operations.

Responsibilities and Duties

• Assist customers professionally and recommend suitable products
• Promote and upsell products and services
• Manage customer queries, complaints, returns, and follow‑ups
• Maintain strong product knowledge and provide technical advice
• Stay updated on seasonal trends and farming practices
• Monitor stock levels and support restocking and merchandising
• Ensure shelves and displays are neat, organised, and labelled correctly
• Participate in stock counts and inventory checks
• Process sales transactions accurately and reconcile daily cash
• Prepare quotes, invoices, and update customer information
• Collaborate with warehouse and logistics teams for order fulfilment
• Support promotional events and product launches
• Adhere to company policies, ethical sales practices, and safety procedures

Qualifications and Skills

• Grade 12 / Matric
• Experience in Bike and Marine (advantageous)
• Solid knowledge of Bike and Marine products
• Strong customer service and communication skills
• Ability to recommend products and drive sales
• Good organisational and merchandising skills
• Accuracy in processing transactions and admin tasks
• Ability to work effectively in a team
• Willingness to stay updated on product knowledge and seasonal trends
• Driver’s License (Code 08)