Website Melomed Private Hospitals
Melomed is a privately owned hospital group operating in South Africa, primarily in the Western Cape and KwaZulu-Natal regions.
Melomed is a privately owned hospital group operating in South Africa, primarily in the Western Cape and KwaZulu-Natal regions. Founded in 1989, it is one of the largest private hospital groups in the Western Cape.
A hospital control room dispatcher is a professional responsible for the efficient coordination of all activities within a hospitals control center, often the central hub for communications and emergency management.
Job Description
- Answer telephone calls and attend to all emergency requests and queries
- Relay information via radio, phone or email to send crews, vehicles or other field units to appropriate locations
- Monitors and tracks the status of an ambulance on assignment
- Provide field units with information about orders, traffic, obstacles and requirements
- Notify hospitals of the crew’s arrival
- Data capturing and maintaining logs and records of calls, activities and other information
- BAA Duties when required
Job Requirements
- Matric
- BAA Qualification
- At least 2 years’ relevant experience
- In depth understanding of EMS
- Excellent judgment and the ability to priorities decisions and act quickly in the best interest of the patient
- Computer literacy is essential
- Excellent interpersonal and communication skills
- Remaining calm under pressure
