CLS Human Capital Specialists (Creative Leadership Solutions) is a Pretoria, South Africa-based consultancy that offers a comprehensive range of Human Resources, Recruitment, and Organisational Development solutions. They primarily partner with small and medium-sized businesses to provide customised HR consulting services. Services cover everything from policy development and compliance with South African labour law to industrial relations, disciplinary proceedings, and conflict resolution.

Job Purpose:

• To promote and sell Flow Solutions products and services within the Gauteng region, maintaining high customer satisfaction and ensuring adherence to company sales and credit policies.

REQUIREMENTS

Minimum education (essential):

• National Senior Certificate (Matric)

Minimum applicable experience (years):

• 3 years +

Required nature of experience:

• Sales and customer relationship management in the Flow Solutions sector.
• In-depth technical knowledge of Flow Solutions or related products.
• Experience preparing quotations, managing orders, and conducting territory-based sales visits.

Skills and Knowledge (essential):

• Negotiating and selling skills.
• Excellent communication and report writing skills.
• Strong organisational and time management skills.
• Computer literate in Windows, MS Office, and related sales systems.

Required Personal Attributes:

• Customer focused and action-oriented.
• Self-motivated, with the ability to work independently and as part of a team.
• Strong interpersonal skills and effective communication across operational levels.
• Ability to perform under pressure and handle multiple priorities.

Other:

• Proficient in Afrikaans and English
• Own transport and license
• Willingness to travel as required.

KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES

Sales Visits and Business Development

• Conduct regular sales visits to existing and prospective customers.
• Promote and market Flow Solutions products and services.
• Identify and pursue sales opportunities and follow up on leads.

Administration and Reporting

• Maintain accurate sales database and call reports.
• Submit forecasts, quotations, and documentation promptly.
• Ensure adherence to credit and sales policies.

Customer Relationship Management

• Build and maintain strong customer relationships.
• Resolve customer issues promptly and effectively.
• Maintain high customer satisfaction levels.

Market Awareness and Marketing Activities

• Monitor competitor activity and market trends.
• Participate in local shows and marketing activities.
• Ensure stock availability through operational liaison.