About The Capital Hotels, Apartments & Resorts

The Capital Hotels, Apartments & Resorts is a South African hospitality group offering a hybrid model of traditional hotel rooms and fully serviced apartments across major cities like Johannesburg, Cape Town, Pretoria, and Durban.

Job Description

To take full and sole responsibility for the profitable operation of the property, including the employees, and effective and efficient services to all guests by overseeing all aspects of the Management of the Property in accordance with the SOP’s, including maximization of financial performance, guest satisfaction and staff development.

Minimum Requirements

• Matric
• Hotel Management Diploma or equivalent essential
• Qualification in Business, Finance, Management or Economics beneficial
• Hands on Problem Solving approach and the ability to remain calm under pressure
• 2 – 3 Years previous Head of Department experience of 4* or 5* Property
• Previous Rooms Division Management experience or Deputy General Manager required
• Good understanding of Full Hotel operation including Revenue Management
• Experience in Hotel management software and Point of sale software
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.