Job Overview

Redefine Properties is seeking a proactive and detail-oriented Assistant Facilities Manager to support the management, maintenance, and operational performance of its property portfolio in Roodepoort, Gauteng. This role is ideal for candidates with facilities management experience, a technical background, and a strong understanding of property operations.

The successful candidate will work closely with the Centre Manager, Portfolio Facilities Manager, and Property Managers to ensure buildings are well-maintained, compliant with health and safety regulations, and capable of delivering excellent experiences for tenants and visitors.

Key Responsibilities

Facilities and Maintenance Management

• Assist in the day-to-day management of all site facilities.
• Coordinate maintenance services, repairs, and inspections of buildings and equipment.
• Support preventative maintenance programs to minimize downtime and operational disruptions.
• Monitor building systems and ensure equipment operates efficiently.
• Maintain accurate records of inspections, maintenance schedules, and service reports.

Project Coordination

• Assist in planning and overseeing refurbishment and improvement projects.
• Ensure projects are completed within approved budgets and timelines.
• Coordinate contractors, suppliers, and maintenance teams during project execution.
• Monitor project quality and compliance with company standards.

Vendor and Contractor Management

• Manage service maintenance agreements and contractor performance.
• Obtain quotations from suppliers and service providers.
• Prepare work orders and monitor service delivery.
• Ensure contractors comply with health, safety, and operational requirements.

Budget and Cost Control

• Assist in preparing annual operational budgets and business plans.
• Monitor building expenditure and maintenance costs.
• Work with procurement teams to identify cost-saving opportunities.
• Support financial reporting and budget tracking activities.

Tenant and Customer Support

• Assist with tenant installation and fit-out processes for new and renewed leases.
• Build and maintain positive relationships with tenants and stakeholders.
• Ensure tenant expectations are managed effectively and service standards are maintained.

Health, Safety and Compliance

• Ensure compliance with occupational health and safety regulations.
• Conduct regular inspections and identify potential risks.
• Support the implementation of safety procedures and corrective actions.
• Maintain documentation related to compliance requirements.

Administrative Support

• Prepare operational and maintenance reports.
• Maintain facilities documentation and records.
• Support the Centre Manager and Portfolio Facilities Manager with administrative duties and special projects.

Minimum Requirements

Educational Qualifications

Essential:

• Grade 12 (Matric)
• Building-related trade certificate

Advantageous:

• Qualification in Facilities Management or a related field

Experience

Essential:

• Minimum 2 years’ experience in Facilities Management
• Exposure to both technical and management aspects of property operations
• Experience working within commercial, retail, office, or industrial properties
• Knowledge of MDA Property Management Software

Required Skills

Communication Skills

• Excellent verbal and written communication
• Strong interpersonal and customer service abilities
• Ability to work effectively with tenants, contractors, and internal teams

Organizational Skills

• Strong planning and coordination capabilities
• Ability to prioritize multiple tasks and meet deadlines
• Excellent time management and workload management skills

Technical Skills

• Knowledge of building maintenance and facilities operations
• Understanding of preventative maintenance programs
• Ability to interpret technical documentation and maintenance schedules

Problem-Solving Skills

• Strong analytical thinking and decision-making abilities
• Ability to identify operational issues and implement practical solutions
• Sound judgment when handling maintenance and facilities challenges

Attention to Detail

• Ability to maintain accurate records and reports
• Commitment to quality standards and continuous improvement
• Focus on compliance and operational excellence

Knowledge Areas

Candidates should demonstrate knowledge of:

• Facilities Management principles
• Building maintenance systems
• Property operations
• Customer service management
• Occupational Health and Safety regulations
• Vendor and contractor management
• Budget monitoring and cost control
• Risk management and compliance procedures

Why This Role Matters

The Assistant Facilities Manager plays a critical role in ensuring Redefine Properties’ buildings remain safe, efficient, and attractive to tenants. By coordinating maintenance activities, supporting capital projects, managing service providers, and ensuring compliance, the role directly contributes to tenant satisfaction, asset preservation, and long-term property value.

Ideal Candidate Profile

The ideal candidate will be:

• Technically minded with facilities management experience
• Highly organized and detail-oriented
• Comfortable working in a fast-paced property environment
• Skilled at managing contractors and maintenance activities
• Customer-focused with strong relationship-building abilities
• Committed to health, safety, and quality standards
• Able to balance operational requirements with budget constraints