Position Overview

Dis-Chem Pharmacies is seeking a qualified and experienced Clinic Practitioner (Clinic Sister) to join its healthcare team at the Brooklyn branch in Pretoria. The successful candidate will be responsible for managing and operating a profitable Primary Health Care Clinic within the pharmacy while delivering exceptional patient care in accordance with professional nursing standards and industry regulations.

This role is ideal for a registered nursing practitioner who is passionate about community healthcare, preventative medicine, patient education, and clinical excellence.

Job Summary

• Position: Clinic Practitioner (Clinic Sister)
• Company: Dis-Chem Pharmacies
• Location: Brooklyn, Pretoria, Gauteng
• Employment Type: Full Time
• Industry: Medical / Healthcare
• Required Registration: South African Nursing Council (SANC)
• Experience: Minimum 2–3 Years (5 Years Advantageous)
• Benefits: Medical Aid, Provident Fund, Staff Account, Market-Related Salary

Key Responsibilities

Primary Healthcare Service Delivery

• Perform Clinic Sister duties in accordance with professional nursing regulations and healthcare standards.
• Deliver comprehensive primary healthcare services to patients.
• Conduct health assessments, screenings, consultations, and treatment plans.
• Promote preventative healthcare initiatives and wellness programmes.
• Ensure high standards of patient care and clinical service delivery.

Clinic Operations Management

• Manage daily clinic operations efficiently and effectively.
• Ensure the clinic remains operational during designated trading hours.
• Monitor clinic performance and patient flow to achieve operational objectives.
• Maintain compliance with healthcare regulations and company policies.
• Drive clinic profitability while maintaining quality patient care.

Patient Record Management

• Maintain accurate and confidential patient records.
• Ensure all patient information is documented correctly and updated regularly.
• Follow up on patient communications and treatment plans where necessary.
• Manage healthcare documentation according to legal and professional requirements.

Stock and Equipment Control

• Ensure sufficient stock levels are maintained at all times.
• Monitor clinic inventory and order supplies when required.
• Verify that medical equipment remains functional, calibrated, and compliant.
• Maintain a safe and hygienic clinical environment.

Claims and Administration

• Process medical aid and healthcare claims accurately and within required timelines.
• Ensure compliance with healthcare funding regulations and industry requirements.
• Monitor clinic statistics and performance indicators.
• Maintain accurate financial and operational records.

Stakeholder Relationship Management

Build and maintain strong professional relationships with:

• Patients and their families.
• Store and Dispensary Managers.
• Colleagues and healthcare professionals.
• Medical aid providers.
• Pharmaceutical representatives and suppliers.
• Community healthcare stakeholders.
• Local healthcare networks and service providers.

Minimum Requirements

Essential Qualifications

• Grade 12 (Matric).
• Tertiary qualification in General Nursing.
• Degree or Diploma in Midwifery.
• Registered with the South African Nursing Council (SANC).
• Eligible to obtain BHF Registration.
• Minimum 2–3 years’ experience as a Primary Health Care Clinic Sister.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Advantageous Qualifications and Experience

• Minimum 5 years’ experience as a Primary Health Care Sister.
• Experience with Patient Record Systems.
• Knowledge of CKS and Allegra systems.
• Additional healthcare certifications in primary healthcare and disease management.

Required Clinical Knowledge

The successful candidate should possess sound knowledge of:

• Community Health Nursing.
• Primary Health Care.
• Occupational Health Nursing.
• Family Planning Services.
• Cytology and Women’s Health.
• Intrauterine Device (IUD) Management.
• Pharmacology.
• Expanded Programme on Immunisation (EPI).
• Cold Chain Management.
• Sexually Transmitted Diseases (STDs).
• Emergency Medical Care.
• HIV/AIDS Pre- and Post-Test Counselling.
• Breastfeeding Support and Education.
• Pathology.
• Wound Assessment and Management.

Core Competencies

Clinical Excellence

• Strong patient assessment and diagnostic skills.
• Commitment to evidence-based healthcare practices.
• Ability to deliver high-quality patient-centred care.

Business and Financial Awareness

• Understanding of clinic profitability and monthly targets.
• Ability to analyse clinic performance statistics.
• Awareness of financial implications affecting clinic operations.

Leadership and Professionalism

• Strong emotional intelligence.
• Entrepreneurial mindset and business awareness.
• High ethical standards and integrity.
• Self-motivated and capable of working independently.
• Strong team leadership and people management skills.

Communication Skills

• Excellent verbal and written English communication.
• Ability to educate patients effectively.
• Strong interpersonal relationship-building abilities.

Organisational Skills

• Excellent time management.
• Ability to multitask in a busy clinical environment.
• Strong administrative and record-keeping skills.

Advantageous Additional Training

Candidates with the following certifications will have a competitive advantage:

• Baby Immunisation Course (Department of Health or Sanofi Pasteur).
• Family Planning Course.
• Primary Health Care Course.
• Breastfeeding Support Course.
• Disease Management Programme Training.
• Bilingual communication skills.

Special Conditions of Employment

• Willing and able to work retail trading hours.
• Physically fit and healthy to manage clinic responsibilities.
• Valid South African driver’s licence.
• Own reliable transportation.
• South African citizenship.
• Clear criminal and credit record.

Employee Benefits

Dis-Chem offers a competitive remuneration package that includes:

• Market-related salary.
• Medical aid benefits.
• Provident fund membership.
• Staff account benefits.
• Ongoing professional development opportunities.
• Exposure to one of South Africa’s leading healthcare retail environments.

Why Join Dis-Chem?

Dis-Chem Pharmacies offers healthcare professionals the opportunity to make a meaningful impact within communities while advancing their careers in a respected healthcare organisation. Clinic Practitioners enjoy a dynamic work environment, continuous professional development, and the ability to deliver essential healthcare services to patients across all stages of life.

This role is ideal for an experienced nursing practitioner who combines strong clinical expertise with a passion for preventative healthcare, patient education, and community wellness.