Clinic Practitioner – Baby City Kolonade, Pretoria at Dis-Chem Pharmacies

Job Summary

• Position: Clinic Practitioner (Clinic Sister)
• Company: Dis-Chem Pharmacies
• Location: Baby City Kolonade, Pretoria, Gauteng
• Employment Type: Full Time
• Industry: Medical / Healthcare
• Required Registration: South African Nursing Council (SANC)
• Experience: Minimum 2–3 Years (5 Years Preferred)
• Benefits: Medical Aid, Provident Fund, Staff Account, Market-Related Salary

About Dis-Chem Pharmacies

Dis-Chem Pharmacies is one of South Africa’s leading pharmaceutical retailers and healthcare providers, offering comprehensive pharmacy, wellness, and primary healthcare services across the country. Since its establishment in 1978, the company has built a strong reputation for delivering quality healthcare solutions while promoting healthier communities through accessible and professional healthcare services.

The Baby City Kolonade clinic forms part of Dis-Chem’s expanding network of primary healthcare facilities, providing preventative care, health screenings, family health services, immunisations, and chronic disease management to patients of all ages.

Position Overview

Dis-Chem Pharmacies is seeking a qualified and experienced Clinic Practitioner (Clinic Sister) to join its Baby City Kolonade clinic in Pretoria. The successful candidate will be responsible for managing and operating a profitable Primary Health Care Clinic while ensuring the delivery of high-quality healthcare services in accordance with professional nursing standards and healthcare regulations.

This position offers an excellent opportunity for a dedicated healthcare professional who is passionate about community health, preventative medicine, maternal and child healthcare, and patient education.

Key Responsibilities

Primary Healthcare Service Delivery

• Provide professional primary healthcare services within the clinic environment.
• Conduct patient consultations, assessments, screenings, and health evaluations.
• Deliver preventative healthcare interventions and wellness programmes.
• Promote healthy lifestyle practices through patient education.
• Ensure quality patient care and positive healthcare outcomes.

Clinic Management and Operations

• Manage daily clinic activities and operational performance.
• Monitor patient flow and clinic productivity targets.
• Ensure clinic services remain available and accessible during operational hours.
• Maintain compliance with healthcare regulations and company policies.
• Support clinic profitability while maintaining exceptional healthcare standards.

Patient Administration and Documentation

• Maintain accurate and confidential patient records.
• Ensure patient information is captured correctly and updated regularly.
• Follow up on patient communications and treatment plans where necessary.
• Ensure compliance with healthcare record management requirements.

Medical Aid Claims and Reporting

• Process medical aid claims accurately and within required timelines.
• Maintain clinic performance statistics and operational reports.
• Monitor monthly clinic performance indicators.
• Support achievement of clinic business objectives and targets.

Inventory and Equipment Control

• Monitor clinic stock levels and ensure sufficient inventory.
• Ensure medical equipment remains functional and compliant with healthcare standards.
• Coordinate stock replenishment and inventory management activities.
• Maintain a safe, hygienic, and organised clinic environment.

Relationship Management

Build and maintain strong professional relationships with:

• Patients and caregivers.
• Store and Dispensary Managers.
• Healthcare colleagues and professionals.
• Medical aid providers.
• Pharmaceutical suppliers and representatives.
• Community healthcare stakeholders.
• Local healthcare organisations and referral networks.

Minimum Requirements

Essential Qualifications

• Grade 12 (Matric).
• Tertiary qualification in General Nursing.
• Degree or Diploma in Midwifery.
• Registered with the South African Nursing Council (SANC).
• Ability to obtain BHF Registration.
• Minimum 2–3 years’ experience as a Primary Health Care Clinic Sister.
• Computer literacy in Microsoft Word, Excel, PowerPoint, and Outlook.

Advantageous Qualifications and Experience

• Minimum 5 years of experience in a Primary Health Care environment.
• Experience using Patient Record Systems.
• Knowledge of CKS and Allegra systems.
• Additional certifications in primary healthcare, disease management, and maternal-child healthcare.

Essential Clinical Knowledge

Candidates should demonstrate strong knowledge and experience in:

• Community Health Nursing.
• Primary Health Care Services.
• Occupational Health Nursing.
• Family Planning and Reproductive Health.
• Cytology Procedures.
• Intrauterine Device (IUD) Management.
• Pharmacology and Medication Administration.
• Expanded Programme on Immunisation (EPI).
• Cold Chain Management.
• Sexually Transmitted Diseases (STDs).
• Emergency Care Procedures.
• HIV/AIDS Testing and Counselling.
• Breastfeeding Education and Support.
• Pathology Procedures.
• Wound Care and Management.

Core Competencies

Clinical Excellence

• Strong patient assessment and clinical decision-making skills.
• Commitment to evidence-based healthcare practices.
• Ability to provide comprehensive patient-centred care.

Leadership and Accountability

• Ability to manage clinic operations independently.
• Strong leadership and team management skills.
• High level of integrity, professionalism, and accountability.
• Self-motivated with strong organisational abilities.

Business and Financial Awareness

• Understanding of clinic performance targets and profitability.
• Ability to analyse clinic statistics and operational data.
• Awareness of financial implications relating to clinic performance.

Communication and Relationship Building

• Excellent verbal and written English communication skills.
• Ability to educate and counsel patients effectively.
• Strong stakeholder management and interpersonal skills.
• Professional and compassionate patient engagement.

Personal Attributes

• Emotional intelligence and empathy.
• Entrepreneurial mindset.
• Strong time management skills.
• Ability to perform effectively in a fast-paced environment.
• Trustworthy, honest, and dependable.

Advantageous Additional Training

The following certifications will provide an added advantage:

• Baby Immunisation Course (Department of Health or Sanofi Pasteur).
• Family Planning Course.
• Primary Health Care Course.
• Breastfeeding Support Training.
• Disease Management Programme Certification.
• Bilingual communication abilities.
• Knowledge of healthcare retail business operations.

Special Conditions of Employment

• Willing and able to work retail trading hours.
• Physically fit and capable of managing clinic responsibilities.
• Valid South African driver’s licence.
• Own reliable transportation.
• South African citizenship.
• Clear criminal and credit record.

Benefits and Rewards

Dis-Chem offers a competitive remuneration package that includes:

• Market-related salary.
• Medical aid benefits.
• Provident fund membership.
• Staff account benefits.
• Ongoing professional development and CPD opportunities.
• Career advancement opportunities within a leading healthcare organisation.

Why Join Dis-Chem?

Working at Dis-Chem provides healthcare professionals with the opportunity to contribute directly to community wellbeing while developing their careers within one of South Africa’s most respected healthcare brands. The Baby City Kolonade clinic offers a rewarding environment where patient care, preventative healthcare, maternal wellness, and professional growth are prioritised.

This position is particularly suited to nurses who are passionate about primary healthcare, family wellness, immunisation programmes, and improving healthcare access within local communities.